Terms and Conditions for Beyond grateful

1. Introduction
Welcome to Beyond grateful! By accessing our website beyondgrateful.online and/or purchasing our products, you agree to be bound by these Terms and Conditions. Please read them carefully before using our services.

2. Products and Services
We offer a variety of gifts, including prepacked & customized gifts, Product descriptions and images are provided for informational purposes only and may not perfectly represent the final product. We reserve the right to change product offerings and pricing at any time without notice.

3. Ordering and Payment
* Orders can be placed through our website or email.
* Payment is due at the time of order and can be made via credit card or bank transfer.
* Order confirmation will be sent to the email address provided at checkout.
* We reserve the right to refuse or cancel any order at our discretion.

4. Shipping and Delivery
* Shipping costs are calculated at checkout and vary depending on how many packs are purchased.
* Estimated delivery times are provided for guidance only and are not guaranteed. We are not responsible for delays caused by potential causes like weather, anniversary days etc

5. Returns and Refunds
* Our return policy is: We accept returns within 14 days of delivery for damaged or defective products. Personalized items are non-refundable.
* To initiate a return, please contact us at beyondgrateful@outlook.co.nz.
* Refunds will be processed within 3 business days of receiving the returned item.

6. Intellectual Property
All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Beyond grateful and is protected by copyright and other intellectual property laws.

7. Privacy Policy
Your privacy is important to us! Your personal information provided to us will not be shared with any third parties unless lawfully required.

8. Disclaimer of Warranties
We make no warranties, express or implied, about the products or services we offer. 

9. Limitation of Liability
Beyond grateful will not be liable for more than the items purchase price if the goods are defective.

10. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of New Zealand.

11. Changes to Terms and Conditions
We reserve the right to update these Terms and Conditions at any time without notice. It is your responsibility to review these terms periodically.

12. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Beyond grateful
+64275085534
beyondgrateful@outlook.co.nz

Effective Date: 01/12/2023